Dispatcher - Indiana Regions Overview:
The graph above shows that there were
543 job postings for the occupation of Dispatcher in Indiana during 2013 and 2014. The vertical bar chart shows which regions had the most demand for Dispatcher. These numbers represent current demand as advertised in online job postings and do not necessarily indicate projected job growth in the future. Nevertheless, these numbers are a valid barometer for gauging recent job demand statewide and regionally in Indiana.
What Dispatcher Do:
Operate radio, telephone, or computer equipment at emergency response centers. Receive reports from the public of crimes, disturbances, fires, and medical or police emergencies. Relay information to law enforcement and emergency response personnel. May maintain contact with caller until responders arrive.
Common Job Activities:
- Question callers to determine their locations, and the nature of their problems to determine type of response needed.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Record details of calls, dispatches, and messages.
- Provide emergency medical instructions to callers.
- Scan status charts and computer screens, and contact emergency response field units to determine emergency units available for dispatch.
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
- Enter, update, and retrieve information from teletype networks and computerized data systems regarding such things as wanted persons, stolen property, vehicle registration, and stolen vehicles.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Maintain access to, and security of, highly sensitive materials.
- Monitor various radio frequencies such as those used by public works departments, school security, and civil defense to keep apprised of developing situations.
- Read and effectively interpret small-scale maps and information from a computer screen to determine locations and provide directions.
- Operate and maintain mobile dispatch vehicles and equipment.
- Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
- Learn material and pass required tests for certification.
- Answer routine inquiries, and refer calls not requiring dispatches to appropriate departments and agencies.
- Monitor alarm systems to detect emergencies such as fires and illegal entry into establishments.
- Test and adjust communication and alarm systems, and report malfunctions to maintenance units.
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