Reservation / Ticket Agent - Indiana Regions Overview:
The graph above shows that there were
53 job postings for the occupation of Reservation / Ticket Agent in Indiana during 2013 and 2014. The vertical bar chart shows which regions had the most demand for Reservation / Ticket Agent. These numbers represent current demand as advertised in online job postings and do not necessarily indicate projected job growth in the future. Nevertheless, these numbers are a valid barometer for gauging recent job demand statewide and regionally in Indiana.
Top 3 Certifications
There are not any certifications requested by Indiana employers for this occupation.
To view certifications requested for this occupation on a national level, go to mynextmove.com
What Reservation / Ticket Agent Do:
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track deliver tickets, contact individuals and groups to inform them of package tours or provide tourists with travel or transportation information.
Common Job Activities:
- Examine passenger documentation to determine destinations and to assign boarding passes.
- Trace lost, delayed, or misdirected baggage for customers.
- Check baggage and cargo and direct passengers to designated locations for loading.
- Provide boarding or disembarking assistance to passengers needing special assistance.
- Confer with customers to determine their service requirements and travel preferences.
- Announce arrival and departure information, using public address systems.
- Provide clients with assistance in preparing required travel documents and forms.
- Prepare customer invoices and accept payment.
- Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
- Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
- Maintain computerized inventories of available passenger space and provide information on space reserved or available.
- Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
- Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Open or close information facilities.
- Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
- Keep information facilities clean during operation.
- Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
- Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
- Promote particular destinations, tour packages, and other travel services.
- Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
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