Gaming Supervisor - Indiana Regions Overview:
The graph above shows that there were
105 job postings for the occupation of Gaming Supervisor in Indiana during 2013 and 2014. The vertical bar chart shows which regions had the most demand for Gaming Supervisor. These numbers represent current demand as advertised in online job postings and do not necessarily indicate projected job growth in the future. Nevertheless, these numbers are a valid barometer for gauging recent job demand statewide and regionally in Indiana.
What Gaming Supervisor Do:
Supervise and coordinate activities of workers in assigned gaming areas. Circulate among tables and observe operations. Ensure that stations and games are covered for each shift. May explain and interpret operating rules of house to patrons. May plan and organize activities and services for guests in hotels casinos. May address service complaints.
Common Job Activities:
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Greet customers and ask about the quality of service they are receiving.
- Perform paperwork required for monetary transactions.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Resolve customer or employee complaints.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Establish and maintain banks and table limits for each game.
- Record, issue receipts for, and pay off bets.
- Monitor and verify the counting, wrapping, weighing, and distribution of currency and coins.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Evaluate workers' performance and prepare written performance evaluations.
- Interview, hire, or train workers.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Provide fire protection or first-aid assistance when necessary.
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